24/7 Emergency Service

Water Damage Restoration & Repair For Commercial Businesses And Homes In The Massachusetts Area

We have you covered for both residential and commercial disaster emergencies including water damage restoration & repair in Massachusetts 24/7, 365 days a year! Call now and rest easy knowing the situation is well at hand.

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Expert water damage restoration & repair services for commercial and residential properties in Massachusetts, 24/7 response, 1-hour onsite to most areas

Water Damage Restoration

Water damage restoration and repair for your Massachusetts commercial or residential property is best left to professionals due to the complexities of removing water and the water extraction, drying, dehumidifying, disinfecting and removal equipment required to complete the job properly. The expert team at NE Disaster Solutions has the experience, certifications, and equipment to complete any size restoration and repair project quickly, correctly, and affordably. Our experienced team is dedicated to providing professional and prompt water damage restoration and repair for commercial businesses and homeowners so they can get back to work or back in their home as soon as possible. Give us a call any time and we’ll respond immediately to resolve water damage issues for your property.

Water Damage Restoration & Repair and Working With Your Massachusetts Insurance Provider and Policy

Let NE Disaster Solutions Help Guide You Through The Complex Process Of Your Insurance Claim Submittal.

NE Disaster Solutions Can help you navigate the somewhat troublesome process of filing an insurance claim by assisting with direct billing. Additionally, understanding your entitlements within your policy can add some additional confusion, and the professionals at NE Disaster Solutions can help you understand your policy provisions so you can be brought back to pre-loss condition as quickly, and painlessly as possible.

It’s important to act quickly during, and just after an event. Whether it’s water damage, fire and smoke damage, or any other covered event, the burden of mitigating future damage and loss falls on the shoulders of the policy owner. Not only do you have to file a claim as soon as you know an insured event has occurred, you must take any and all necessary steps to mitigate future damage, failing to do so may have an impact on the amount covered.

Managing your insurance claim whether it is commercial or residential requires patience and knowledge, something most people in crisis mode are in short supply of. Adding to the complexities of properly filing a claim is the emotional stress that many times accompanies an emergency event. NE Disaster Solutions is positioned to help you navigate this process as well as offer direct billing with reporting to your insurance provider to help streamline the insurance claim filing and settlement process as quickly and as painlessly as possible.

Expert Water Damage Restoration by a Certified Team Experienced in Managing Massachusetts Water Damage Incidents

Water damage restoration in MA goes beyond mere water extraction and dehumidification. In the realm of water damage recovery, particularly in regions where seasonal high humidity poses a challenge, a comprehensive approach is indispensable. This entails a meticulous examination of all surfaces for potential mold growth, continuous evaluation of material moisture levels during and after the drying process, and, importantly, scrutiny of concealed areas, including those hidden from view like beneath subfloors and behind walls covered by sheetrock or paneling.

At NE Disaster Solutions, we employ advanced testing equipment such as moisture meters and thermal imagers to reveal the unseen. Keep in mind, it’s often the hidden elements that lead to future issues. Relying solely on water extraction and drying visible surfaces falls short. Opting for shortcuts at this stage could result in serious repercussions down the line, including the potential development of harmful mold and mildew growth. Such consequences can be devastating for everyone involved, particularly those who are immunocompromised, prone to allergens, or grappling with chronic illnesses that could worsen due to the presence of these hazardous pathogens.

All Massachusetts Water Damage Restoration Services Include

  • Immediate on-site response for emergency water damage restoration
  • Formulation of a comprehensive water damage restoration plan
  • Implementation of containment measures if deemed necessary
  • Removal, drying, cleaning, disinfection, and restoration of all personal items*; provision of on-site or off-site storage as needed
  • Thorough extraction of standing water, including water within various flooring materials
  • Deployment of dehumidifiers, air handlers, and air movers for efficient circulation and drying
  • Addressing any mold and mildew issues uncovered during the water damage restoration process
  • Cleaning and disinfecting all affected structural components
  • Ongoing testing and retesting of structural and other materials throughout the drying process, including thermal imaging for concealed spaces behind walls, paneling, and flooring
  • Management of hazardous materials, such as asbestos, if identified during the water damage restoration process
  • Removal of materials unable to be thoroughly dried and presenting health risks due to mold and mildew growth (e.g., carpeting, sheetrock, flooring, studs), subject to insurance/client approval
  • Verification of work effectiveness in terms of thorough drying and moisture removal
  • Restoration of the property to its pre-loss condition
  • Compilation of necessary water damage restoration documentation for potential insurance claims
  • Final walkthrough with the customer and insurance company following water damage restoration”

Our Client Testimonials

“It’s hard to describe how awesome Chris and his team are. After discovering mold in our basement one afternoon, Chris was there the next morning to take a look at it for us and walk us through what would happen next. He quickly got rid of the problem and was super easy to work with the entire time and he also was able to be super flexible around our schedules. I couldn’t recommend Chris more.”
“Highly highly recommend! Chris was so professional, caring and efficient! He completely eased my mind with a very stressful situation and most importantly made my home safe for me and son! I’d give 10 stars if it was an option.”
“Very quick to respond to request and able to schedule walk through for quote within a few days. Services that were provided were done professionally and in a timely manner. Would highly recommend this company.”

Why NE Disaster Solutions

  • NE Disaster Solutions is Fully Insured
  • IICRC Certified
  • Workmanship Quality Guarantee
  • Comprehensive and self instituted train and retrain program for employees
  • NE Disaster Solutions performs background checks on all staff members
  • Instituted project management and quality control systems and processes
  • Dedicated account and project managers for each and every project
  • True 24 emergency response, not just emergency “call” response
  • 2 hour or less onsite response times during emergencies to 95% of service areas
  • Personalized service from initial consultation to project completion follow up
  • Direct insurance billing (we work for you and not the insurance companies during mitigation, national franchises have loyalties to large insurers that may be biased based on the funneling of work)
  • Experience managing state and federal contracts
  • Locally owned and operated (decisions are taken locally and not mandated at some national level with disregard for onsite needs for both property and people, with NE Disaster Solutions you’re not just a number)
  • Big company resources with local decision making and compassion

Massachusetts Department of Health Contact Details if Required

Contact Details

Phone Number:

(617) 624-6000

Mailing Address:

250 Washington St
Boston, MA 02108

Street Address:

250 Washington St
Boston, MA 02108

Throughout the course of your project there is work related to multiple services within your home or business. Many of these services need town approval and permitting to move forward, when you hire NE Disaster Solutions, you can rest assured that we handle all of the necessary permitting and notifications for you. If you have any pre-project questions you can call the town office below for your location, or call us and we can answer those questions for you.

Don’t Wait To Undertake Your Water Damage Repair and Restoration Project

Water damage restoration can seldom wait. It’s vital that water is removed and all surrounding structural elements are dried and inspected. When you partner with NE Disaster Solutions you’re getting an experienced and trusted partner that will help with all aspects of the water damage restoration and repair process.

Call us today for a consultation and we’ll help you on your way to repairing & restoring your MA commercial or residential property.

“I hired NE Disaster Solutions to clean our carpets and upholstery. Brian worked so hard making our furniture and carpets look like new. So impressed. Will only use NE Disaster Solutions from now on. I really like how they had the proper cleaning and equipment. I know their service will make our home healthier as we have small children . They also provide exceptional service to our clients for air duct cleaning mold remediaiton and disinfecting. Great job!”

Swift Water Damage Restoration Services for Your Massachusetts Residence or Commercial Property – Trust in Our Expert Team at NE Disaster Solutions for Effective Recovery with a Single Call

Take swift action to address water damage and initiate restoration to effectively minimize and control the impact on both property and individuals. When dealing with water damage and severe category 3 black water intrusions, timing plays a crucial role. Even a matter of hours can significantly influence the outcome, as it directly affects the prevention of harmful bacterial, mold, and mildew growth. If these conditions are left unattended for as little as 12-24 hours, they can pose potential long-term hazards, especially for those who are already immunocompromised, have allergies, or suffer from asthma. This situation could be the trigger that pushes them into a cascading scenario of compromised health. Prioritize safety – reach out to us today!

We Also Provide Commercial Damage Restoration Services

Commercial water damage repair, fire damage restoration, mold removal, smoke damage repair, biohazard cleanup and removal services for businesses, schools, non-profits and government agencies

Our Client Testimonials

“It’s hard to describe how awesome Chris and his team are. After discovering mold in our basement one afternoon, Chris was there the next morning to take a look at it for us and walk us through what would happen next. He quickly got rid of the problem and was super easy to work with the entire time and he also was able to be super flexible around our schedules. I couldn’t recommend Chris more.”
“Highly highly recommend! Chris was so professional, caring and efficient! He completely eased my mind with a very stressful situation and most importantly made my home safe for me and son! I’d give 10 stars if it was an option.”
“Very quick to respond to request and able to schedule walk through for quote within a few days. Services that were provided were done professionally and in a timely manner. Would highly recommend this company.”

Why NE Disaster Solutions?

24/7 Emergency Services Available

24/7 emergency response for disaster events including water damage, fire damage, sewage cleanup, harmful bio-hazard cleanup, and more. When tragedy strikes, count on us for certified fire and water damage repair and restoration.

Direct Insurance Billing

NE Disaster Solutions will help you understand what you are entitled to under your policy coverage and submit all invoices directly to your insurance company for payment so you don’t have to deal with one more thing during trying times

Financing Available

Disasters can strike at the most inopportune of times, with financing available you can minimize the financial disruption to your family or business and concentrate on putting the event behind you and getting life back to normal

Understanding Damage Restoration Services

Sometimes it’s confusing trying to understand whether you need a cleanup, repair, mitigation, remediaiton or restoration services company in New Hampshire and Massachusetts. let us explain some of the services to better help.

Mold Removal and Remediation for Your NH and MA Home Or Business

So which is it? Mold removal or mold remediation, or mold abatement? Often these terms like many in the restoration industry are commonly interchanged when they actually mean different things. Mold removal is the act of removing the mold from the property or area so that the presence of mold no longer exists above normal, natural levels. Mold remediation is the process of creating and implementing a mold abatement plan that will actually address the underlying reason the excessive mold was able to proliferate and become a health risk. Remediation by definition includes the mold removal, and abatement process.

Is There any Difference Between a Biohazard and Infectious Disease Incident Cleanup and Disinfecting?

It’s often confusing trying to understand the difference between a biohazard incident and an infectious disease incident. Simply put biohazards are biological elements from microorganisms, plants, animals, andor their byproducts, that pose a potential threat to the health of living organisms, both people and animals. Infectious diseases also fall into this category but are considered more potentially harmful because they are highly infectious and can be spread via the air we breathe or the can be blood borne. One can come into contact with biohazard waste that may or may not present a certain danger for infectious disease, but it’s the uncertainty of the waste that dictates careful professional handling and disposal because without thorough testing that can sometimes take too much time, it has to be assumed biohazard waste my have the potential risk of holding infectious disease.

Understanding the difference between water damage remediation, water damage repair, and water damage restoration

This one gets a little tricky because the there are some nuances between the term repair and remediation. In a nutshell, the term repair is often used to encompass the cleanup, demo, and restoration phases of a fire damaged property. You can however have a repair that means different things. Is it a get by repair, or is it a full restoration bringing the property back to its pre-loss condition. In general we would say that a fire damage remediation plan includes the cleanup, dryout, demo, and treatment as necessary, so that the restoration of the property back to it’s pre-loss condition can occur. Fire damage repair projects almost always include water damage repair services as well as water and other flame-retardants are used to put the fire out.

Learn More About Our Other Services

BIOHAZARD & INFECTIOUS DISEASE

Containment, Cleanup, and Decontamination

When it comes to blood borne pathogens from crime scene or unintended death situations, sanitization and cleanup is best left to fully trained and certified technicians

CLIENT TESTIMONIAL

HONEST BUSINESS PRACTICES

“Highly highly recommend! Chris was so professional, caring and efficient! He completely eased my mind with a very stressful situation and most importantly made my home safe for me and son! I’d give 10 stars if it was an option.”

Melissa

HOARDING AND BOARDING

Property Cleanup and Security

Whether you are faced with a hoarding, or a boarding situation, NE Disaster Solutions can help. Prompt cleanup and boarding services for any situation

CLIENT TESTIMONIAL

EXTREME INTEGRITY

“Chris and his team are nothing short of amazing. I called NE Disaster Solutions after finding mold caused by a water leak. Chris is extremely knowledgeable and did an amazing job explaining everything to me and getting everything taken care of. Highly recommend!”

Caitlin

Let NE Disaster Solutions Help Guide You Through The Complex Process Of Your Insurance Claim Submittal.

We Work With All Insurance